Member or students that book classes and wish to cancel can do so by going to their profile and canceling an appointment provided that they are within the allotted cut-off time.

Here are the instructions to give to your member who wishes to cancel a class they have booked -

1. They need to first log in

2. Then go to the My Schedule tab

3. Under the My Upcoming Classes section, they will see the list of upcoming classes they are booked for.

4. Select Cancel for the class booking they wish to cancel

See below the image example.


If using the APP please see the instructions here -> https://help.studiobookings.com/studiobookings-app/canceling-a-booked-class-using-the-app

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