Here are the instructions to give to your members who wishes to cancel a class they have booked - This for a member canceling a booked class using the APP.
1. In the APP, as the member who is already logged in, select the 'Clock' icon at the bottom of the screen. This will take the member to the 'My Upcoming Classes' tab showing all upcoming classes. Here they can cancel a booked class.
If you are looking to do this on the web browser version, see this link here -> https://help.studiobookings.com/managing-membership-and-members/how-your-member-or-students-can-cancel-a-booked-class