All Collections
Managing Members and Membership
Modifying or extending a member's pass expiration date or a member's class pass remaining balance total
Modifying or extending a member's pass expiration date or a member's class pass remaining balance total

Modify class credits, Extending a class credit expiration date or modifying a member pass credit balance.

Elizabeth avatar
Written by Elizabeth
Updated over a week ago

If you need to change a member's class package expiration date it is quite simple. Just follow these instructions -

1. As the studio owner, go to Members tab

2. Select the member by clicking View to view the member's details

3. On the member's page scroll down to 'Class Credit balance' section and select the desired package under Package name

4. In the pop-up window select Modify Credits (see below)

5. In the below window you will be able to Update the package expiration date OR the Balance Remaining amount, or both.

6. Remember to click Update to save the changes.

Did this answer your question?