Managing Members and Membership

31 articles

+2

Written by Curran, Emma, Lauren and 2 others

Unsubscribing a member from getting emails. Do not email list.

Remove a member from getting emails. Adding a member to the unsubscribe email list, Do not email

Written by Curran. Updated over a week ago

Pausing a contract membership 🚀

Pausing a contract or membership, pausing, freezing, pause billing

Written by Emma. Updated over a week ago

Bulk canceling a member's upcoming booked classes 🔥.

Cancelling a member booked classes, canceling member booked classes,

Written by Emma. Updated over a week ago

Gift Certificates

Gift certificate, gift certs,

Written by Lauren. Updated over a week ago

Finding expired passes and the remaining balances on expired passes 🔍

History report for expired passes that still had credits, expired balance, remaining balance, expired pass notification

Written by Emma. Updated over a week ago

Online (Zoom) classes made easy

Zoom Classes, online classes, zoom, online, Zoom

Written by Lauren. Updated over a week ago

Membership Tiers

Membership tiers, members spending, members value, customer value, customer tier

Written by Curran. Updated over a week ago

Deleting a member's stored credit card

Deleting member credit card, removing credit card on file for a member or client

Written by Julianne. Updated over a week ago

A Member sharing class credits with another member

How to set up relationships between two clients to share class credits. Parent pays for child, sharing credits, member paying for member

Written by Emma. Updated over a week ago

Adding recurring and auto billing passes and packages

Recurring memberships, auto renew packages, auto renew, automatic debits, auto bill, recurring billing, monthly billing, contracts

Written by Jason. Updated over a week ago

Using a Promo Codes to offer discounts or free class

Promo Codes, using discount codes

Written by Emma. Updated over a week ago

Member/Client - Update Credit Card on file

How a member or client can update credit card payment details; updating a saved or expiring card; delete a saved credit card

Written by Emma. Updated over a week ago

How to charge a member, client or student credit card in Stripe

Charging a credit card in Stripe

Written by Emma. Updated over a week ago

Purchasing contracts and recurring billing passes for members.

Making recurring class package purchases for members and clients on members behalf

Written by Julianne. Updated over a week ago

Having a member sign a waiver in the studio 📝

Member signing waiver in studio

Written by Julianne. Updated over a week ago

Managing members birthdays

Adding birthdays

Written by Julianne. Updated over a week ago

Changing a member or client's email address

Changing members email address; changing client email address; updating client or member's email address

Written by Emma. Updated over a week ago

Inactive members

Written by Emma. Updated over a week ago

Using Roll Call member not showing up to add to class

Written by Emma. Updated over a week ago

Creating a member or client account or login

Written by Emma. Updated over a week ago

How your member or students can cancel a booked class

Written by Emma. Updated over a week ago

Waiver of Liability or Liability release (waiver)

Online waiver, waivers, sign waiver

Written by Emma. Updated over a week ago

Finding a member's last login date and time

Last login date

Written by Emma. Updated over a week ago

How to issue a refund in StudioBookings

Written by Emma. Updated over a week ago

Health information on sign up page

Written by Emma. Updated over a week ago

Charging and processing credit cards

Written by Emma. Updated over a week ago

Changing and updating your clients or members passwords

Changing member's passwords, member password update

Written by Emma. Updated over a week ago

Sign in or add a member, student or guest to a class

Written by Emma. Updated over a week ago

Manually adding credits to a member's account

Manually adding credits to a member, giving members class credits, adding credits to member account, members paying cash, cash payment

Written by Emma. Updated over a week ago

Modifying or extending a member's pass expiration date or a member's class pass remaining balance total

Modify class credits, Extending a class credit expiration date or modifying a member pass credit balance.

Written by Emma. Updated over a week ago

Booking and adding your members into multiple classes at once

Written by Emma. Updated over a week ago