Managing Members and Membership
31 articles

+2Written by Curran, Emma, Lauren and 2 others



Unsubscribing a member from getting emails. Do not email list.
Remove a member from getting emails. Adding a member to the unsubscribe email list, Do not email
Written by Curran. Updated over a week ago
Pausing a contract membership π
Pausing a contract or membership, pausing, freezing, pause billing
Written by Emma. Updated over a week ago
Bulk canceling a member's upcoming booked classes π₯.
Cancelling a member booked classes, canceling member booked classes,
Written by Emma. Updated over a week ago
Gift Certificates
Gift certificate, gift certs,
Written by Lauren. Updated over a week ago
Finding expired passes and the remaining balances on expired passes π
History report for expired passes that still had credits, expired balance, remaining balance, expired pass notification
Written by Emma. Updated over a week ago
Online (Zoom) classes made easy
Zoom Classes, online classes, zoom, online, Zoom
Written by Lauren. Updated over a week ago
Membership Tiers
Membership tiers, members spending, members value, customer value, customer tier
Written by Curran. Updated over a week ago
Deleting a member's stored credit card
Deleting member credit card, removing credit card on file for a member or client
Written by Julianne. Updated over a week ago
A Member sharing class credits with another member
How to set up relationships between two clients to share class credits. Parent pays for child, sharing credits, member paying for member
Written by Emma. Updated over a week ago
Adding recurring and auto billing passes and packages
Recurring memberships, auto renew packages, auto renew, automatic debits, auto bill, recurring billing, monthly billing, contracts
Written by Jason. Updated over a week ago
Using a Promo Codes to offer discounts or free class
Promo Codes, using discount codes
Written by Emma. Updated over a week ago
Member/Client - Update Credit Card on file
How a member or client can update credit card payment details; updating a saved or expiring card; delete a saved credit card
Written by Emma. Updated over a week ago
How to charge a member, client or student credit card in Stripe
Charging a credit card in Stripe
Written by Emma. Updated over a week ago
Purchasing contracts and recurring billing passes for members.
Making recurring class package purchases for members and clients on members behalf
Written by Julianne. Updated over a week ago
Having a member sign a waiver in the studio π
Member signing waiver in studio
Written by Julianne. Updated over a week ago
Managing members birthdays
Adding birthdays
Written by Julianne. Updated over a week ago
Changing a member or client's email address
Changing members email address; changing client email address; updating client or member's email address
Written by Emma. Updated over a week ago
Inactive members

Written by Emma. Updated over a week ago
Using Roll Call member not showing up to add to class

Written by Emma. Updated over a week ago
Creating a member or client account or login

Written by Emma. Updated over a week ago
How your member or students can cancel a booked class

Written by Emma. Updated over a week ago
Waiver of Liability or Liability release (waiver)
Online waiver, waivers, sign waiver
Written by Emma. Updated over a week ago
Finding a member's last login date and time
Last login date
Written by Emma. Updated over a week ago
How to issue a refund in StudioBookings

Written by Emma. Updated over a week ago
Health information on sign up page

Written by Emma. Updated over a week ago
Charging and processing credit cards

Written by Emma. Updated over a week ago
Changing and updating your clients or members passwords
Changing member's passwords, member password update
Written by Emma. Updated over a week ago
Sign in or add a member, student or guest to a class

Written by Emma. Updated over a week ago
Manually adding credits to a member's account
Manually adding credits to a member, giving members class credits, adding credits to member account, members paying cash, cash payment
Written by Emma. Updated over a week ago
Modifying or extending a member's pass expiration date or a member's class pass remaining balance total
Modify class credits, Extending a class credit expiration date or modifying a member pass credit balance.
Written by Emma. Updated over a week ago
Booking and adding your members into multiple classes at once

Written by Emma. Updated over a week ago